Non- Medical Transportation

Non-Medical Transportation (NMT) at Habitat for Excellence provides structured, scheduled transportation that ensures individuals maintain consistent access to essential services, programs, and community-based activities.

This service supports individuals with developmental disabilities, severe and persistent mental illness (SPMI), substance use disorders (SUD), and other complex needs who are unable to independently or safely navigate transportation.

Serving Cincinnati, Ohio, and surrounding counties, our transportation services are designed to remove barriers to care, reinforce routine participation, and support long-term stability within the community.

Service Delivery Model

Transportation is coordinated through each individual’s person-centered service plan, based on authorized services, routine schedules, and level of supervision required.

Services include:

• Pre-scheduled pick-up and drop-off aligned with daily routines
• Route coordination based on program, employment, and service needs
• Supervision and support during transit, as required
• Ongoing communication with care teams to ensure continuity

All transportation is delivered with a focus on safety, reliability, and consistency.

Core Transportation Services

• Adult Day Support Transportation

  Transportation to and from structured day programs, ensuring consistent attendance and timely return.

• Vocational Rehabilitation Transportation

  Transportation for assessments, job readiness training, and employment-related services.

• Supported Employment & Community Access

  Transportation to job sites, community activities, and service locations, coordinated with each individual’s weekly schedule and service plan.

Operational Approach

• Routine-Based Scheduling → Services are aligned with established daily and weekly routines
• Attendance Monitoring → Staff track participation and identify patterns impacting engagement
• Care Coordination → Communication with care teams ensures continuity of services
• Barrier Reduction → Transportation challenges are proactively managed to prevent service disruption

Expected Outcomes

Transportation services are designed to achieve:

• Consistent participation in services and programs
• Improved access to healthcare, employment, and community resources
• Reduced missed appointments and service gaps
• Increased stability through structured routine engagement

Structure That Supports Progress

Transportation is a critical component of service delivery—not just a support function.

We align transportation with:

• Individual service plans and authorized supports
• Daily routines and behavioral needs
• Required levels of supervision and safety

This ensures individuals remain consistently connected to the services that support independence, stability, and long-term success.